
By Alexandra Hurworth
From Founder to Leader
Scaling happens when you stop doing everything — and start trusting your team.
I know a founder who was brilliant. He coded every line himself. Designed every feature. Wrote every customer email.
Closed every early sale. Handled every support ticket. The business started to grow.
But the workload became unbearable.
He was working 14-hour days. Living on caffeine. Exhausted but refusing to let go.
Because the product was his baby.
And he didn’t think anyone could do it like him. So he hired slowly. And micromanaged even slower.
Every decision bottlenecked at his desk.
Every mistake was corrected by his hand.
Every ounce of progress slowed to his pace.
Until his team started leaving.
They felt suffocated. Untrusted. Unnecessary. Undervalued.
He was back to doing it all again. Just like in the beginning. But this time, with more stress. More pressure.
More people relying on him.
Eventually, he hit a wall. The company stalled. Revenue flatlined. And burnout nearly took him out.
But here’s the cool part. The moment he finally let go. The moment he trusted his team. Gave them ownership. Allowed mistakes.
Empowered decisions. The business scaled.
Not because he worked harder.
But because he worked less.
Not because he controlled everything.
But because he controlled nothing (or at least less than before!).
Just good old hard, boring, consistent, relentless, sweaty, gritty, difficult, strenuous, unglamorous, exhausting, unyielding, punishing, unforgiving, disciplined, backbreaking, demanding, grueling, nerve-wracking, soul-testing...
trust.
Adopt that trust and you’ll build the scalable business you want.